We know there may be times when we do not meet our own high standards. When this does happen we want to hear about it, deal with the situation as quickly as possible and put measures in place to stop it happening.
How to make a complaint
We take complaints very seriously and treat them as an opportunity to develop. This is why we’re always very grateful to hear from people willing to take the time to help us improve.
We always thank people who contact us about their problems, concerns or worries.
You can decide exactly how you would like to get in touch with us:
You can call us on 0349-0364199. One of our friendly Supporter Care Advisers will be ready and willing to help. Our phone lines are open Monday to Friday from 9am to 5pm. Outside of these hours you can always leave us a message and a contact number and someone will return your call before midday the next working day.
You can email us at complaint@cssp.org.pk
Or you can write to us at:
CSSP Head office
House# 28-A opposite Sarwan hospital Qasimabad phase 2 Hyderabad.
Phone: 022-2102822
Please include your name, address and contact telephone number in your email or letter so that we can get back in touch with you easily.